ACC & After Hours
Acute injuries / ACC
If you have had an injury or accident and need to see a Doctor or Nurse urgently, phone the surgery and we will make sure you are seen promptly. We should be the first port of call for all acute injuries and aim to provide attention with minimal waiting times if you are injured. All our Doctors and Nurses are ACC registered and experienced at treating injuries.
If you have been seen elsewhere for an ACC injury and is coming in to see our doctors about this injury for the first time it is very helpful to bring in any paperwork you have especially the ACC45 number. If you cannot find the relevant paperwork please arrive 10-15 minutes earlier and ask the reception to search the system for you to minimise any delays to your appointment.
If you have a life threatening injury, you should contact the ambulance (Phone 111) or attend the Emergency Department at Nelson Hospital immediately.
Remember, the emergency department at the hospital is for emergency care only and non urgent cases may be made low priority (hence longer waiting times) or referred back to us or the after hours Medical and Injury Centre.
The Nelson Medical and Injury Centre (MIC) at 98 Waimea Road Nelson provides after hours care for all our patients. Harley Street doctors are rostered to work at MIC and we strongly encourage you to use this as your after hours service. With your permission – and only with your permission – MIC is able to access your important health information from us e.g. medication, vaccination status .
If you require care when the surgery is closed, phone MIC – Nelson 546 8881 or visit 98 Waimea Road, Nelson (on the Nelson Public Hospital site, beside ED). MIC is open from 8 a.m. to 10 p.m. and the phones are answered 24 hours a day. Staff there will refer you back to this practice if we are open.
If you ring this practice after hours, you receive a message that will allow you to link through to MIC.