General Information & Fees

Joining the Practice

We welcome new patients.

When you join the practice it is important that we review your medical history and meet you, so we can provide the best possible health care. Once you have completed and signed an enrolment form, we will request your notes from your previous doctor. This can take up to a couple of weeks. When your previous medical notes have arrived, you will be asked to make an initial appointment with one of our Practice Nurses, before seeing a Doctor.

If you need to be seen urgently, please let reception know.

If you would like us to fax, email or post an enrolment form to you, please contact us.

If you are interested in using our on-line patient portal services, please advise us when you join the practice and we will register you then. Click Here for more information.

Fees

Our fee schedule is on display at reception and is included in the Practice Information brochure you will be given when you first join the practice. You can also visit the PHO website for this information www.nbph.org.nz  We have no charge for standard consultations for children under 13 years.

All fees are GST inclusive. You can pay by cash, EFTPOS, cheque or credit card. Payment is expected at the time of consultation, unless you have negotiated alternate payment methods with reception or your doctor, prior to your consultation. If we do need to send out an account, an extra charge will be added to cover administration and postage costs.

Additional charges are made for after hours consultations, home visits, some materials and additional services such as ECG, minor surgery, cervical smears etc. Check with reception.

There are a number of subsidised services that have reduced or no fees – these include Care Plus, annual diabetic checks and some mental health services. You can ask if you are eligible for these.

Work and Income NZ (WINZ) can assist those with financial difficulties. www.workandincome.govt.nz

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For information about appointments click here.

Additional information about home visits or dealing with difficulties can be seen here.

Please feel free to contact us if you have any other questions.